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Front Desk and Reservations

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Ability to make Optional Extras available on certain days only (not everyday)

Some Optional Extras (eg tours) run only select days of the week (eg Mon, Wed, Fri), however we must allocate a daily rate to Optional Extras in the set up. Therefore we cannot add these Optional Extras to online bookings as guests would be able t...
Polly Studiman almost 2 years ago in Front Desk and Reservations 0 Needs review

Modified bookings via Stayfull should transfer deposit and payment details

Currently, when a booking is modified, or cancelled, the deposit is moved to a Folio that does not allow transfer of the deposit back into the modified booking. The card details are also not transferred to the modified booking. This means that inf...
Indian Ocean Hotel almost 2 years ago in Front Desk and Reservations 0 Needs review

House Keeping scheduled tasks at time of booking

Ability to assign a House Keeping task to a guests booking (rather than having it assigned to the room number which may change). This would allow the front desk staff to ensure that guest special requestes are taken care of before check-in.
Marc Horner over 3 years ago in Front Desk and Reservations 0 Future consideration

The "Edit Basket" at the bottom has to be in another colour

The "Edit Basket" should be in a different colour to be able to recognize that we have options to add all extra options . Especially for the new staff who join any hotel . best regards,Navin
Navin Dyalani about 3 years ago in Front Desk and Reservations 0 Needs review

Breakfast report

The breakfast report should be only packages including breakfast plus those who have booked as an optional extra. List currently includes all room only rooms.
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

Add "Guest Email Variable" to Letter editor

Add guest email variable to letter editor so when customer books in the office, they can confirm all customer info is correct on a printout. Email shows in your sign-in sheet but we can't add it to our letters& confirmation forms.
Guest over 2 years ago in Front Desk and Reservations 0 Needs review

Update Packages by 1 click

Can you please add a button that packages for an entire group can be amended by 1 clock as it is for status/colour/type and source?
Guest about 3 years ago in Front Desk and Reservations 0 Future consideration

Diarised tasks

Ability to assign tasks against a booking to be completed at a set date and time (like the 'to do' items in roomMaster cloud)
Marc Horner over 3 years ago in Front Desk and Reservations 0 Future consideration

Edit bookings on chart

Enable bookings to be split into single-day blocks so room moves can be made or un-made easily.
Mat Marlow over 3 years ago in Front Desk and Reservations 0 Future consideration

Gift Certificates like RM Cloud had!

Having gift certificates the same as RM Cloud had - a dummy reservation, not linked to any room or date, where you could apply customer details to & payments to, with a button to turn it into a reservation when they wanted to use it. The curre...
Monique Artis over 2 years ago in Front Desk and Reservations 0 Future consideration