Front Desk and Reservations

When you do a booking for 1 night and want to add extras for the guest ( for example breakfast ) it doesn't give the permission to put the date of the next day let's say we are today 11/10/22 and you want to put a breakfast for th 12/10 .. Its aut...

Some Optional Extras (eg tours) run only select days of the week (eg Mon, Wed, Fri), however we must allocate a daily rate to Optional Extras in the set up. Therefore we cannot add these Optional Extras to online bookings as guests would be able t...

Currently, when a booking is modified, or cancelled, the deposit is moved to a Folio that does not allow transfer of the deposit back into the modified booking. The card details are also not transferred to the modified booking. This means that inf...

The "Edit Basket" should be in a different colour to be able to recognize that we have options to add all extra options . Especially for the new staff who join any hotel . best regards,Navin

The breakfast report should be only packages including breakfast plus those who have booked as an optional extra. List currently includes all room only rooms.

Add guest email variable to letter editor so when customer books in the office, they can confirm all customer info is correct on a printout. Email shows in your sign-in sheet but we can't add it to our letters& confirmation forms.

Transfering a pending amount to another amount should be same procedure as the previous RM . Can the developers have a look on it . Best Regards

Hi Team i hope all is fine i was lookind deep into the breakfast list and i feel you need to keep option open for overriding the rate for the next day . Which i feel its logical that the guest will take breakfast the next morning after he checks in

Ho team we should have the option to cancel a automatic booking at a certain time of the day . Let's take an example The hotel is getting very busy and we receive a booking on phone and the guest is supposed to arrive @ 6pm if he don't show up @ 6...

It would be helpful to be able to send a quote for enquiries. Currently, we must modify the invoices, which is very inefficient and prone to errors. Since the rate has not posted, front desk staff must manually determine the rate, the rate for the...