All ideas

So many of our guests book online, and instead of choosing their existing customer profile, they make a new one every time with all of the same information. If there was an option to combine profiles (so that previous bookings are all under ONE cu...

When amending a group booking eg date change, package. option to change all group would make life easier. Currently having to click into each booking to change info.

When you go to a booking, the guest's requests are super important. But when you open it up, the guest requests are cut off, unlike the notes. With the notes, you can change the size of the box to your liking depending on how much you want to be a...

When you open up the booking page, the room number needs to be visible. It is on the first page, Not on the full booking page with all the info. It makes it hard because you have to get out of it to find the room number if you do not know it and t...

An ability to mark a customer as - "Do not rent". Hence, the system will notify the front desk staff if this customer tries to book via frontdesk, phone or email.

Each user and or shift should be able to print a report that reflects specifically their financial transactions and transactions that they did throughtout the shift.

This would allow the management to create tickets for any kind of problem, issue, or note requiring action. For example:1. Do lightbulbs need replacing in a property? Create a ticket.2. Central heating not working? Raise a ticket. Each ticket can ...

Currently a new Customer Profile is created for every booking - so if a guest books via Booking.com for example a profile is created for this automatically, guest who regularly book this way can end up with multiple profiles which then have to be ...

Aligns with all other hotel reservation software; reduces manual effort of front desk staff to manually send each email to guests

The PDF copy of the invoive should be generated and attached to the email automatically while emailing it to the customer.