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Front Desk and Reservations

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Hugely helpful when callers have a common name
Guest over 2 years ago in Front Desk and Reservations 0 Already exists

Transferring a pending amount to another FOLIO

Transfering a pending amount to another amount should be same procedure as the previous RM . Can the developers have a look on it . Best Regards
Navin Dyalani almost 3 years ago in Front Desk and Reservations 0 Needs review

BREAKFAST List

Hi Team i hope all is fine i was lookind deep into the breakfast list and i feel you need to keep option open for overriding the rate for the next day . Which i feel its logical that the guest will take breakfast the next morning after he checks in
Navin Dyalani about 2 years ago in Front Desk and Reservations 0 Needs review

TIME LINE

Ho team we should have the option to cancel a automatic booking at a certain time of the day . Let's take an example The hotel is getting very busy and we receive a booking on phone and the guest is supposed to arrive @ 6pm if he don't show up @ 6...
Navin Dyalani about 2 years ago in Front Desk and Reservations 0 Needs review

add ability to send quote for enquiries

It would be helpful to be able to send a quote for enquiries. Currently, we must modify the invoices, which is very inefficient and prone to errors. Since the rate has not posted, front desk staff must manually determine the rate, the rate for the...
Andrea Speedie about 2 years ago in Front Desk and Reservations 0 Needs review

Charge routing to sub folios

It would be helpful to be able to set up global routing to subfolios or at least reroute changes to sub folios for an entire stay (not need to do day by day in the timeline).
Marc Horner about 3 years ago in Front Desk and Reservations 0 Future consideration

SHOW ROOM RATE ON ARRIVALS REPORT

Currently I do not think there is a report which actually shows the room rate for a reservation ! At the moment the only way to see this information is to enter each booking individually
Richard Main over 2 years ago in Front Desk and Reservations 0 Needs review

Pro forma invoice for a group

Yes a pro-forma invoice can be generated for a group but only by using one of the rooms named on a rooming list (& then it will miss the information for that particular guest) An agent booking for a group would want the information on an invoi...
Richard Main over 2 years ago in Front Desk and Reservations 0 Needs review

NO SHOW should stay in the top of the box

It would be great if all NO SHOW already Paid should stay with some kind of a bullet or a star on the top of the box of the reservation
Navin Dyalani almost 3 years ago in Front Desk and Reservations 0 Needs review

The City Ledgers should be able to book similar to STAYFULL

As we are a business hotel . We recieve heaps of city ledgers who would like to book and get the quote So for Specailly for the CITY LEDGERS they should have a RATE CODE related to thier corporate rate and do the booking . we should be able tolet ...
Navin Dyalani about 3 years ago in Front Desk and Reservations 0 Future consideration