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Modified bookings via Stayfull should transfer deposit and payment details

Currently, when a booking is modified, or cancelled, the deposit is moved to a Folio that does not allow transfer of the deposit back into the modified booking. The card details are also not transferred to the modified booking. This means that inf...
Indian Ocean Hotel almost 2 years ago in Front Desk and Reservations 0 Needs review

Payment Policy dependent on Rates

Ability to specify when a booker should pay, per rate. For example: * A 'Non Refundable' rate plan forces 100% payment upon booking.* A 'Flex' Rate Plan forces Card Authorisation and no payment upon booking.* A Semi Flex Plan or similar schedules ...
Ewan Whiteside about 2 years ago in Rate Management 0 Needs review

Credit card info save automatically & automatically populate in the payment screen when making payment

Credit card info should save automatically & automatically populate the payment screen when making a payment. It never saves the info when we check the save info box. If it saved automatically maybe it would work properly & would save time...
Charley Nye about 2 years ago in Configuration and Settings 0 Needs review

The "Edit Basket" at the bottom has to be in another colour

The "Edit Basket" should be in a different colour to be able to recognize that we have options to add all extra options . Especially for the new staff who join any hotel . best regards,Navin
Navin Dyalani about 3 years ago in Front Desk and Reservations 0 Needs review

Breakfast report

The breakfast report should be only packages including breakfast plus those who have booked as an optional extra. List currently includes all room only rooms.
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

Need to add support for Grammarly or add word processor with spell check and grammar check

Innquest needs to add support for Grammarly or add a word processor with spell check and grammar check to RoomMaster internally.
Guest over 2 years ago in Interfaces 0 Needs review

Add "Guest Email Variable" to Letter editor

Add guest email variable to letter editor so when customer books in the office, they can confirm all customer info is correct on a printout. Email shows in your sign-in sheet but we can't add it to our letters& confirmation forms.
Guest over 2 years ago in Front Desk and Reservations 0 Needs review

EPI auto recovery upon network interruption

Add a feature to EPI to allow it to retry its connection to the cloud host a number of times if the connection fails for any reason. Without this functionality EPI crashes (and not gracefully!) any time the internet connection is interrupted and r...
Guest over 2 years ago in Interfaces 1 Needs review

Rate flexing list in date order

It would be helpful to have the list of flexed rate in actual date order not the order they were created. Spend a lot of time running up and down the list to find the date I want to change. On that note, it would be great not to have to delete a f...
Guest over 1 year ago in Rate Management 0 Needs review

Group Invoice

A Group invoice (now generated via Group Blocks) does not show any information about the group only the group block invoice reference (This means nothing to the client) most clients booking a group will require at least the Company Name & prob...
Richard Main over 2 years ago in Group Blocks 0 Needs review