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roomMaster Anywhere Ideas
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Ability to text Customer

The ability to confirm booking received (auto email and auto text from booking engine), the ability from the front desk to text the customer, the room is ready, your room # may have changed, and verify guest is checking out or checked out.
Guest over 2 years ago in Front Desk and Reservations 0 Needs review

Auto calculate and add credit card surcharge

Ability to add credit card surcharges automatically during checkout. At present, the front desk staff needs to enter numbers manually, if they want add surcharge amount to the final invoice for any reason.
Marc Horner over 3 years ago in Front Desk and Reservations 0 Needs review

Add a tab where you can find past guest history/notes without searching for them once their info is populated

would speed up finding past notes on guest while you are booking their stay
Kevin Kapalka over 2 years ago in Booking Engine 0 Needs review

Default Rate Code

An option to choose a particular rate as a default rate code. At the moment it appears that the most recent rate created appears at the top of the list and system defaults to that, with no way of changing it. So an option to choose a particular ra...
Guest over 1 year ago in Rate Management 0 Needs review

MORE THAN ONE ROOM

When send a confirmation (via communications) manual adjustments need to be made to make sense, system can include the charges for each room (when set up correctly as charges redirected to main) & the system seems to know how many rooms are on...
Richard Main over 2 years ago in Front Desk and Reservations 0 Needs review

Forecasted Revenue Report

It would be nice to have the option to select reports that roommaster pro offered, The current booking forecast report shows the numbers however in the reverse order the prior report displayed.
Amber Vincent over 1 year ago in Reporting 0 Needs review

Guest Check Out Automatically have room set to dirty

I think it's interesting that we have to do it manually place room to dirty. what if my front desk staff are busy and doesn't place the room dirty. it causes issues with housekeeping.
Guest about 2 years ago in Front Desk and Reservations 0 Needs review

Add/Edit comments on the invoice

We should be able to add comments into Invoice part. Please see screen shot
Navin Dyalani about 3 years ago in Front Desk and Reservations 0 Needs review

Add Cut Off Time Feature

Currently, you can only cut off bookings by day and not by time. As last-minute bookings are required to boost occupancy, having a booking cut-off by time (in addition to day) would provide flexibility. For example: Monday - Cut off time 10pm; Sun...
Guest about 3 years ago in Booking Engine 0 Needs review

Report

A report for all reservation made for specific employee. (user)
Myrna Hau almost 2 years ago in Configuration and Settings 0 Needs review