The ability to confirm booking received (auto email and auto text from booking engine), the ability from the front desk to text the customer, the room is ready, your room # may have changed, and verify guest is checking out or checked out.
Ability to add credit card surcharges automatically during checkout. At present, the front desk staff needs to enter numbers manually, if they want add surcharge amount to the final invoice for any reason.
An option to choose a particular rate as a default rate code. At the moment it appears that the most recent rate created appears at the top of the list and system defaults to that, with no way of changing it. So an option to choose a particular ra...
When send a confirmation (via communications) manual adjustments need to be made to make sense, system can include the charges for each room (when set up correctly as charges redirected to main) & the system seems to know how many rooms are on...
It would be nice to have the option to select reports that roommaster pro offered, The current booking forecast report shows the numbers however in the reverse order the prior report displayed.
Amber Vincent
over 1 year ago
in Reporting
0
Needs review
Guest Check Out Automatically have room set to dirty
I think it's interesting that we have to do it manually place room to dirty. what if my front desk staff are busy and doesn't place the room dirty. it causes issues with housekeeping.
Currently, you can only cut off bookings by day and not by time. As last-minute bookings are required to boost occupancy, having a booking cut-off by time (in addition to day) would provide flexibility. For example: Monday - Cut off time 10pm; Sun...
Guest
about 3 years ago
in Booking Engine
0
Needs review